Senior Manager, Development & Digital Strategy (14-Month Maternity Leave Contract)

Partners In Health (PIH) is a global health and social justice organization relentlessly committed to improving the health of the poor and marginalized. PIH partners with local governments to build capacity and works closely with impoverished communities to deliver high-quality health care, address the root causes of illness, train providers, advance research, and advocate for global policy change. In a world too willing to value one human life over another, PIH stands in solidarity with the destitute, the marginalized and the sick. We pursue a moral mission within a medical context: to provide the best health care to those who need it most. Partners In Health Canada was founded in 2011 and is based in Toronto.

Visit www.pihcanada.org to learn more.

Position Summary

Partners In Health Canada is seeking a collaborative, and mission-driven Senior Manager, Development & Digital Strategy to play a vital role in sustaining and strengthening our fundraising and digital engagement work during a 14-month maternity leave contract. This role is perfect for someone who loves diving into data, cares deeply about building meaningful donor relationships, and thrives in a supportive team environment. You will lead key components of our annual giving program, with a special focus on digital analytics, monthly giving growth and stewardship, and mentoring and supporting a small, dedicated team. The ideal candidate combines a strong analytical mindset with empathy, creativity, and the ability to guide others toward high-quality, coordinated fundraising and communications work.

Primary Responsibilities
Annual Giving & Campaign Execution (40%)

• Implement annual giving campaigns across email, digital, website, and peer-to-peer channels.
• Develop campaign briefs, timelines, and deliverables for appeals including Giving Tuesday, year-end, spring, and thematic fundraising campaigns.
• Coordinate creative development with internal teams and external vendors.
• Track, analyze, and interpret fundraising and email performance metrics.
• Produce regular campaign reports and insights to inform tactical decisions.
• Identify opportunities for optimization across landing pages and segmentation.
• Maintain dashboards and routine performance tracking tools in collaboration with internal staff and vendors.

Monthly Giving & Donor Journeys (30%)

• Lead the evolution and ongoing improvement of the monthly giving program to strengthen donor loyalty and long-term value.
• Manage monthly donor stewardship activities, including welcome sequences, impact updates, upgrade opportunities, and personalized touchpoints designed to build trust and connection.
• Use data and behavioural insights to identify retention risks, segment donors based on engagement, and implement targeted interventions to improve retention and reduce churn.
• Prepare lists for monthly giving outreach, upgrade campaigns, and reactivation efforts using segmentation best practices.

Team Mentoring & Cross-Functional Leadership (30%)

• Provide day-to-day guidance to three direct reports involved in digital fundraising, social media, and campaign execution.
• Facilitate clear workflows, timelines, and expectations.
• Encourage best practices in fundraising messaging, data integrity, segmentation, and reporting.
• Support a positive, collaborative team culture with frequent communication and constructive feedback.
• Work with vendor partners on campaign assets, analytics, segmentation, and technical needs.
• Collaborate with Director of Philanthropy and other colleagues to ensure coordination of stewardship activities with departmental strategies and outreach initiatives

Qualifications and Skills

• 5+ years of experience managing a team, annual giving, digital fundraising, or nonprofit marketing.
• Proven ability to analyze digital campaign data and translate insights into action.
• Hands-on experience with monthly giving stewardship and growth strategies.
• Strong team leadership, mentoring, or supervision skills.
• Experience building and deploying email campaigns using marketing automation tools.
• Comfortable with segmentation, reporting, and CRM systems (Salesforce an asset).
• Excellent writing and editing skills and familiarity with social media strategies
• Organized, proactive, and able to manage multiple project timelines.
• Deep commitment to social justice and PIH’s mission.

Compensation

Salary range is $80,000 – $92,000. We offer a flexible and hybrid work schedule, a competitive health and dental benefits package, professional development and learning, generous vacation and leave policies, and the opportunity to collaborate and grow with a diverse global team deeply committed to equity and social justice. Applicants must be legally eligible to work in Canada.

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Comment postuler:

Please send a CV and cover letter to [email protected] with ‘Senior Manager Development & Digital Strategy’ in the subject line.

Applications without a cover letter will not be considered. Applications will be reviewed on a rolling basis until the position is filled. We thank all applicants but regret we will be unable to respond to all submissions. We request that you do not follow up your application with a phone call or email. We will contact only those candidates selected for interviews. Thank you for your understanding.

Commitment to Diversity and Accessibility

Partners In Health Canada is committed to equal opportunity and equal treatment for every prospective and current employee. We value diversity in the workplace and believe our work is stronger when it benefits from the experience and knowledge of a diverse team. Candidates from diverse backgrounds, including but not limited to Indigenous peoples, racialized and LGBTQ2+ communities, and people with disabilities, are encouraged to apply. If contacted in relation to a job opportunity, please notify us as soon as possible of any adaptive measures you might require. Information received relating to accommodation measures will be addressed confidentially.