Volunteer Coordinator

About the organization:

HPIC is a charity dedicated to increasing access to medicine and improving health in the world’s
most vulnerable communities. The organization has offices in Montréal and Oakville. Reporting to
the Director of Philanthropy & Communications, the Volunteer Coordinator recruits, supervises, and
directs the activities of volunteers who visit the Oakville Distribution Centre. This position plays a
key role in articulating the vision and mission of the organization and the difference that community
and corporate volunteers can make for HPIC’s humanitarian mission.

Main duties and responsibilities:

Inquiries, Recruitment, Registration:

  • Address volunteer inquiries, provide support for bookings, and ensure that groups are booked and provided with appropriate information as prep for their visit Orientation and On-Site Management:
  • Work with Operations Team to ensure that medicines are ready for packing, and that packing area is presentable for visitors
  • In consultation with Director of Philanthropy & Communications, develop orientation process and materials and make recommendations for program improvement
  • Lead execution and management of volunteers on-site
  • Supervise volunteers on-site and ensure that volunteers leave with sense of pride and accomplishment
  • Provide tours to volunteer groups as instructed
  • Build on on-site experience with special activities and video footage
  • Support special events and handle other duties as assigned


  • Recognize volunteers on-site by providing certificates
  • Send updates on new opportunities and announce volunteer milestones
  • Assists with annual recognition event during National Volunteer Week

Workplace Safety and Risk:

  • Ensure that documentation for volunteers is completed prior to their visit
  • Ensure that volunteers are aware of security procedures and protocols, including fire drill and first aid

After Visits:

  • Compile appropriate documentation and information on donors (including code of conduct, photo release forms, and volunteer contact info) and enter information in HPIC database
  • Keep volunteer list up to date (individually and in group settings)
  • Capture on-site photos and share relevant assets and information with Communications Department for public recognition

Job requirements and qualifications

• At least two (2) years’ experience in healthcare/not-for-profit sector or working with volunteer
groups preferred
• Track record of success in interviewing, assessing, training, and developing (prospective) team
members and fostering team spirit
• Experience working with Central Relationship Database
• Strong knowledge of MS Office and fully comfortable with virtual meeting technology
• Excellent English written and verbal communication skills
• Solid organizational, planning, and problem-solving skills
• Strong data collection and analytical skills
• Strong interpersonal skills and ability to work effectively with range of stakeholders (e.g., staff,
volunteers, donors, neighbours, community groups)
• Passion and support for community service and desire to contribute to positive, caring, and
supportive environment
• Commitment to HPIC policies and Code of Conduct

Comment postuler:

To apply for this role, please send your cover letter, resume, and salary expectations to [email protected]. This opportunity will remain open until filled.

This is a part-time position of 3 days per week that requires physical presence at our Oakville Distribution Centre, which is located at 2907 Portland Drive.

NOTE: Occasionally, availability on evenings and weekends would be required for select opportunities and events.

For more information on HPIC and its mission, we encourage you to visit hpicanada.ca


août 10, 2022

Date d’échéance:

août 28, 2022


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